Cancellation & Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Below is our detailed policy regarding order cancellations, returns, and exchanges.

1. Order Cancellation

Before International Shipping: You may cancel your order free of charge at any time while the package is still in transit within China before customs export.

After International Shipping: Once your order has cleared Chinese export customs and entered international transit, it cannot be canceled or intercepted in transit. If you no longer wish to keep the item, please wait to receive the package and then follow our return process below. Return shipping costs will be the customer's responsibility.

2. 30-Day Return Policy (Buyer’s Remorse)

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return for personal reasons (e.g., changed your mind, ordered the wrong size/item).

Return Eligibility & Conditions:

• To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with all original tags attached, and in its original packaging.
• Proof of purchase or receipt (order number) is required.

Shipping Costs: For returns due to personal reasons, the buyer is responsible for all shipping costs, including original outbound shipping and international return shipping fees.

3. Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon receipt.

If your item arrives damaged during transit, defective, or if you received the wrong item, please contact us within 7 days of delivery at will.weixiaoliang@gmail.com.

To help us process your claim quickly, please provide clear photos or a short unboxing video of the affected item and packaging.

Once verified, we will arrange a free replacement or a full refund at no additional cost to you.

4. How to Initiate a Return

Contact our support team at will.weixiaoliang@gmail.com with your order number and reason for return.

If your return is accepted, we will provide you with detailed instructions on how and where to send your package.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval status of your refund. If approved, your refund will be automatically processed through your original payment method (e.g., Credit Card/PayPal) within 5–10 business days.

(Please note that your bank or credit card company may take additional time to post the refund to your account).